Skip to content
Español
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of e b

e b

July 30, 2024

1  out of  5
rating by e b
"After a number of outrageous increases in our car insurance premiums in the past 2-1/2 years, I decided to cancel our coverage with State Farm. I was initially told in their downtown Deland office in Jan. 2022 that any rate increases would be in the neighborhood of 4-8%. What I have seen in the past 2-1/2 years is more than 30% increases and having to drop some coverages and lower liabilities. This is totally unacceptable! The insurance industry in Florida has been in chaos for years and is totally corrupt! Most of the blame goes to the inept governor for not making the badly needed changes as well as those people who file false accident claims and receive huge settlements. Considering my wife and I are SAFE drivers with 60 years of nearly flawless driving records, having to subsidize unsafe drivers and false claims by criminals is totally outrageous and ludicrous! The Amanda Agnew State Farm agency in Deland has not helped us a bit in the 2-1/2 years we used them. Good riddance!"
We responded:
"e b, thank you for sharing your experience. We’re genuinely sorry to hear about the significant increases in your car insurance premiums and the frustration it has caused. These adjustments are often influenced by a variety of factors, including inflation and broader market conditions. Our agency works hard to make our customers happy but unfortunately in our industry, there are certain things out of our control. Your feedback regarding the rate changes and the service you received is important to us. We understand how distressing it can be to see such increases, especially with a history of safe driving. We regret that our agency did not meet your expectations in addressing these concerns. Thank you for the time you spent with us, and we wish you all the best moving forward. - Amanda"
Profile photo of John Houston

John Houston

July 28, 2024

5  out of  5
rating by John Houston
"Great experience very knowledgeable thanks Ashley"
We responded:
"John, thank you so much for your kind review! Our team takes pride in delivering top-notch support to our customers. - Amanda "
Profile photo of Joseph Mulee

Joseph Mulee

July 6, 2024

5  out of  5
rating by Joseph Mulee
"Friendly and knowledgeable. Tereasa Bajnath answered all my questions and was a pleasure to talk with."
We responded:
"Joseph, we are always here to help! We take great pride in our dedicated team who goes above and beyond to ensure that every customer receives the highest level of service. - Amanda "
Profile photo of EVA ZAVALA

EVA ZAVALA

June 18, 2024

5  out of  5
rating by EVA ZAVALA
"I spoke with Amanda today and I was very impressed with her suggestions about my car and home insurance and how to get the better estimates. Have State Farm for many years and very happy with them"
We responded:
"Eva, we will always look forward to assisting you in your time of need. The importance of keeping our customers satisfied with their insurance needs will be a priority at our State Farm Agency for a lifetime. - Amanda"
Profile photo of Rodney Grant

Rodney Grant

May 15, 2024

5  out of  5
rating by Rodney Grant
"Great with helping me with everything I was a long time Progressive customer and now with State Farm and love it."
We responded:
"Rodney, your trust in my team and I will always be important to us! Thank you for giving us the opportunity to serve you each day. - Amanda"
Profile photo of John Smith

John Smith

May 15, 2024

4  out of  5
rating by John Smith
"Everything is amazing from the people to the help they provide. The price was a bit too much"
We responded:
"John, giving clarity to our customers is very important to my team and I. I know my that my team and I will always work hard for your business. - Amanda"
Profile photo of Stratos Accounting

Stratos Accounting

April 12, 2024

5  out of  5
rating by Stratos Accounting
"Fantastic service for my personal needs. Friendly and quick to take action to resolve issues."
We responded:
"Thank you for your kind review! I’m happy your insurance experience was so positive! - Amanda "
Profile photo of Rhonda H

Rhonda H

April 10, 2024

5  out of  5
rating by Rhonda H
"The office staff was great to work with! Awesome!"
We responded:
"Rhonda, I’m so happy that our team has provided you with an enjoyable insurance experience. My team and I are grateful for your business! - Amanda "
Profile photo of Laura T

Laura T

April 2, 2024

5  out of  5
rating by Laura T
"Ashley was great from start to finish! Very professional and quick response to questions. Thank you, Ashley."
We responded:
"Laura, knowing that your positive experience is being shared with others means the world to our State Farm Agency! Thank you so much! - Amanda"
Profile photo of Tammy Robertson

Tammy Robertson

March 12, 2024

5  out of  5
rating by Tammy Robertson
"I spoke with Ashley Goddard and she was able to give me more insurance at a better price than any other quotes I got! Definitely recommend!"
We responded:
"Tammy, I appreciate you allowing us to serve your insurance needs. Our customers give us the greatest pleasure knowing we have fulfilled their needs. Thank you. - Amanda"
Profile photo of Louis Manske

Louis Manske

December 1, 2023

1  out of  5
rating by Louis Manske
"i filled out a form and they said someone was going to contact me witching the week because my policy was exp no one called"
Profile photo of Jennifer Nadelkov

Jennifer Nadelkov

November 8, 2023

5  out of  5
rating by Jennifer Nadelkov
"Personable, individualized service! Amanda and her team are amazing!"
We responded:
"Jennifer, our team is always thrilled to serve you and your insurance needs. We appreciate you and your kind feedback. - Amanda"
Profile photo of david debruyne

david debruyne

August 24, 2023

5  out of  5
rating by david debruyne
"The best part of your agemcy is someone answer the phone and barbara was easy to work with thanks"
We responded:
"David, feedback of any kind is how our team will continue to grow and learn from one another. Thank you for sharing your kind words! - Amanda"
Profile photo of Charles Farinella

Charles Farinella

August 24, 2023

5  out of  5
rating by Charles Farinella
"Both Ashley and Amanda were very helpful and informative helping in the process of getting our insurances moved over from another provider."
We responded:
"Charles, the opportunity you give myself and our team each day to serve you is very much appreciated! Thank you. - Amanda"
Profile photo of Darlene Hare

Darlene Hare

August 23, 2023

5  out of  5
rating by Darlene Hare
"Have had a wonderful experience transferring our insurance! Initially spoke with Barbara who set everything up for us. Made the process so smooth. Everyone that we have spoken with has been so helpful."
We responded:
"Darlene, my team and I couldn't be more grateful for your kind feedback! We will continue to always be here to support your insurance needs! - Amanda "
Profile photo of Rick Latchaw

Rick Latchaw

August 21, 2023

5  out of  5
rating by Rick Latchaw
"The ladies that work here are amazing, professional and knowledgeable but I have yet to see Amanda."
We responded:
"Rick, I am so grateful to have such a terrific team behind me each day! We look forward to assisting you for many more years to come as we appreciate your business! - Amanda "
Profile photo of Jason “WaRdO” Ward

Jason “WaRdO” Ward

July 3, 2023

1  out of  5
rating by Jason “WaRdO” Ward
"At first it was great and saved me money, but then they wouldn’t answer our calls and couldn’t get any customer service. The only reason I went here was a friend was here and they terminated her. So I’ll never give my money to State Farm ever again. At least this office."
We responded:
"Jason, I apologize for the negative experience you have had with my agency. I take any complaint to heart as my customers, current, former and future, are my State Farm family. As you can see my other reviews show my agency's commitment to our customers and service, however, we are also human. Regarding any future insurance needs, my team and I will always be here to assist you. Thank you. - Amanda "
Profile photo of Jen G

Jen G

June 15, 2023

5  out of  5
rating by Jen G
"As a policyholder this agency makes insurance easy! Amanda, Carter, Ashley, and Kayla are just wonderful. Keep up the great work ladies!"
Profile photo of D. Ken Zinck

D. Ken Zinck

June 13, 2023

5  out of  5
rating by D. Ken Zinck
"Katie understood what I wanted to do and clearly & courteously explained how we would get that done. She deserves recognition and reward! Thanks Katie"
We responded:
"Ken, this made my day! Thank you for sharing. Katie and I are always here to help and offer any assistance you may need. - Amanda"
Profile photo of Cristina amaro

Cristina amaro

June 8, 2023

5  out of  5
rating by Cristina amaro
"They go above and beyond to make sure all your needs are met and give you the best price possible. Extremely friendly and treats you like family. I was able to get everything I needed for my family. Highly recommend!! Thank you for all you guys do."
We responded:
"Cristina, our wish is that we always provide you with an excellent customer service experience. We could not be more happy to see such kind feedback! Thank you for your recommendation. - Amanda"
Profile photo of Jennifer Armstrong

Jennifer Armstrong

April 27, 2023

5  out of  5
rating by Jennifer Armstrong
"Highly recommend. I have a home/car bundle as well as another family home insured by Amanda. Working on a third for my parents. I was amazed at how much I saved by switching to State Farm when it was time to review my other provider's renewal. Got a better policy for less money. Procedure was painless. I deal with Ashley and she is prompt to respond and works hard to take care of anything I may need....which lately has been a lot! Amanda and her entire team are great. In addition to providing great service to their customers, they are huge community service providers and contribute a lot of personal time and sponsorship dollars supporting local events and non-profit initiatives to benefit our hometown. And for me, that's another shining example of a business I want to do business with. Thanks Ladies!"
We responded:
"Jennifer, giving clarity to our customers is very important to my team and I. I know my that my team and I will always work hard for your business. -Amanda"
Profile photo of Holly Bluff Marina

Holly Bluff Marina

April 27, 2023

5  out of  5
rating by Holly Bluff Marina
"We love Amanda, Ashley and the rest of the crew! They do a great job for their clients and they give back to their community in a big way. If you're shopping insurance options, give them a chance to earn your business."
Profile photo of Bill Ferguson

Bill Ferguson

April 26, 2023

5  out of  5
rating by Bill Ferguson
"Knowledgeable, client centered, and high level of communication."
Profile photo of Green Flag Services, LLC

Green Flag Services, LLC

January 18, 2023

5  out of  5
rating by Green Flag Services, LLC
"Great experience dealing with Adele so far for our commercial auto needs. She’s been extremely helpful and has followed up throughout the process. Will definitely recommend to other local business owners as well. Thank you Adele!"
Profile photo of K K

K K

September 17, 2022

5  out of  5
rating by K K
"I am so thankful for Amanda and Laci. I was hit by someone who appeared to have no insurance which was extremely frustrating. They treated me like a friend with some emotional support, not just as a client they have to do work with. I was so happy that after some digging done by these ladies, it was discovered the driver DID have insurance. I am just so glad that I didn’t have to take financial responsibility for an accident that wasn’t my fault. I am extremely thankful! 💕"
We responded:
"I am so pleased to hear this amazing review about my team's service we provided to you. My team and I care deeply about my clients and it's extremely important to me that you feel that. We will always go above and beyond for our clients. Please call or stop in anytime! - Amanda"